Incidents reported on status page for Tebex https://status.tebex.io/ https://d1lppblt9t2x15.cloudfront.net/logos/1cb2019f2452ad330df0d4ecb366a0b4.png https://status.tebex.io/ en https://status.tebex.io/incident/749428 Wed, 22 Oct 2025 19:06:00 -0000 https://status.tebex.io/incident/749428#204ec144badf1708ea9b46ccef7bbcbf2bb619b160ec1841461c70edbf5651c5 The issue has now been resolved, and any pending FiveM assets will be automatically delivered within the next 5–10 minutes. We appreciate your patience while this was being addressed. https://status.tebex.io/incident/749428 Wed, 22 Oct 2025 18:44:00 -0000 https://status.tebex.io/incident/749428#cb81b11954c1fba60768a1916db1866d60bceeeb0ea2ee1d1bddd1a1e377de42 Customers purchasing FiveM assets may experience delays in asset delivery within the Cfx.re portal. Our engineering team is actively investigating the cause and collaborating closely with the Cfx.re team to resolve the issue as quickly as possible. While asset purchases are still being processed successfully, the delivery of those assets may take longer than usual to appear in your Cfx.re account. https://status.tebex.io/incident/746800 Mon, 20 Oct 2025 12:10:00 -0000 https://status.tebex.io/incident/746800#3122f6b7f4f2ad84a9aad7e3d9e4fcfeef53e9c24d9a1675d7037f6ff55b9a3e All payment processing is now fully operational, and transactions are being completed as expected. https://status.tebex.io/incident/746800 Mon, 20 Oct 2025 10:52:00 -0000 https://status.tebex.io/incident/746800#4b6fed5587ca2034ae9e68e882191ff5765c6e424e83b233a5622f6f6fe375b3 As AWS services continue to recover, payment processing is beginning to return to normal. We are closely monitoring the situation and will mark the incident as resolved once we’ve confirmed that all systems are fully operational. https://status.tebex.io/incident/746800 Mon, 20 Oct 2025 07:49:00 -0000 https://status.tebex.io/incident/746800#cb1c74873deeb22bf7960772810bdc9d37d0d204bb0550889e03712b6a0c51a9 The ongoing issues seem to be linked to the current AWS incident affecting multiple services across the internet. We’re actively working to minimise the impact and are hopeful that AWS services will be restored soon. https://status.tebex.io/incident/746800 Mon, 20 Oct 2025 07:42:00 -0000 https://status.tebex.io/incident/746800#0e5ff16274fb68ed7357dbbeb92cb6591a344154d036f32aefee022d8ecd8a03 We have observed elevated payment declines and are currently investigating. Our team are working on this and will update once we have identified the issue. https://status.tebex.io/incident/744878 Thu, 16 Oct 2025 16:52:00 -0000 https://status.tebex.io/incident/744878#e12f0416daaff4a2e0f8e3fc53741233a4e7b0df730f24e08a51ca1614dc7c28 PayPal have advised that a fix has been deployed and recovery is underway. We will continue to monitor and update should any further issues be identified. https://status.tebex.io/incident/744878 Thu, 16 Oct 2025 16:30:00 -0000 https://status.tebex.io/incident/744878#eb08ed62ac2acbb8c131a163a1c6ab198c485baa4b1620bf035e9149438cfff8 We are currently seeing errors returned from the PayPal API due to ongoing technical issues on PayPal's end. As a result, some customers may be unable to complete their checkout using PayPal. Our team is actively monitoring the situation and awaiting further updates from PayPal. Please note that this issue originates with PayPal and is outside of our direct control. https://status.tebex.io/ Mon, 29 Sep 2025 07:59:33 +0000 https://status.tebex.io/#0af57d323489b1606f719633badd0b53fd9917c64316cba47ecce7c753d589aa Webstores recovered https://status.tebex.io/ Mon, 29 Sep 2025 07:58:25 +0000 https://status.tebex.io/#903cbcb21e2b82cc3dfbd667cfc2ed9b482c7de435c26ccd592e1a81e2b0d18b Game Server Plugins recovered https://status.tebex.io/ Mon, 29 Sep 2025 07:57:49 +0000 https://status.tebex.io/#fb578ee9ae6a74706d661ff71336f7cc627ceaa4d7493c79b2b0b11a18df328e Creator Panel recovered https://status.tebex.io/ Mon, 29 Sep 2025 07:55:55 +0000 https://status.tebex.io/#d9c66706a0577c0fb9033e1ba225ce8c3fc0df48957f849b91bb9a669f16af94 Wallet recovered https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:55:53 -0000 https://status.tebex.io/incident/719001#0a003d08f36254257c6636408ad6dfd85a89b46411da940a7a7e429e51c3317c Maintenance completed https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:55:53 -0000 https://status.tebex.io/incident/719001#0a003d08f36254257c6636408ad6dfd85a89b46411da940a7a7e429e51c3317c Maintenance completed https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:55:53 -0000 https://status.tebex.io/incident/719001#0a003d08f36254257c6636408ad6dfd85a89b46411da940a7a7e429e51c3317c Maintenance completed https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:55:53 -0000 https://status.tebex.io/incident/719001#0a003d08f36254257c6636408ad6dfd85a89b46411da940a7a7e429e51c3317c Maintenance completed https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:55:53 -0000 https://status.tebex.io/incident/719001#0a003d08f36254257c6636408ad6dfd85a89b46411da940a7a7e429e51c3317c Maintenance completed https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:55:53 -0000 https://status.tebex.io/incident/719001#0a003d08f36254257c6636408ad6dfd85a89b46411da940a7a7e429e51c3317c Maintenance completed https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:55:53 -0000 https://status.tebex.io/incident/719001#0a003d08f36254257c6636408ad6dfd85a89b46411da940a7a7e429e51c3317c Maintenance completed https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:55:53 -0000 https://status.tebex.io/incident/719001#0a003d08f36254257c6636408ad6dfd85a89b46411da940a7a7e429e51c3317c Maintenance completed https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:55:53 -0000 https://status.tebex.io/incident/719001#0a003d08f36254257c6636408ad6dfd85a89b46411da940a7a7e429e51c3317c Maintenance completed https://status.tebex.io/ Mon, 29 Sep 2025 07:55:49 +0000 https://status.tebex.io/#aae0e974eef3e817b94a37696619d49aed8ce7594e8fc98e1d1d261ace3e1116 Checkout recovered https://status.tebex.io/ Mon, 29 Sep 2025 07:55:48 +0000 https://status.tebex.io/#ec0797e05b9dcfbf7961e469da2a73829998b709d0e26bafd0c1acd26c17e872 Webhooks recovered https://status.tebex.io/ Mon, 29 Sep 2025 07:55:40 +0000 https://status.tebex.io/#396e628786e0a6e2ab19416da2f8c6f26a7aea7bf50a7b06452050bb60664a6a Accounts recovered https://status.tebex.io/ Mon, 29 Sep 2025 07:55:39 +0000 https://status.tebex.io/#8ff449ef166b5b9b5dfbdbcd0ab0f3c843af9e95ac29f2472942501220f6e9db Affiliates recovered https://status.tebex.io/ Mon, 29 Sep 2025 07:47:47 +0000 https://status.tebex.io/#fb578ee9ae6a74706d661ff71336f7cc627ceaa4d7493c79b2b0b11a18df328e Creator Panel went down https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:45:53 -0000 https://status.tebex.io/incident/719001#92f21e80e3b5864e6b51b8a5a38eb2c8af71e3e566e952936f4b9b12a198feff To ensure the continued reliability and performance of our services, our infrastructure team will be performing scheduled maintenance on Monday, 29th September 2025 at 07:45 UTC. This maintenance window will last approximately 10 minutes. During this period, a maintenance page will be displayed, advising visitors to try again shortly. APIs will temporarily return 503 status codes. We appreciate your patience and understanding as we work to keep our platform stable and secure. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:45:53 -0000 https://status.tebex.io/incident/719001#92f21e80e3b5864e6b51b8a5a38eb2c8af71e3e566e952936f4b9b12a198feff To ensure the continued reliability and performance of our services, our infrastructure team will be performing scheduled maintenance on Monday, 29th September 2025 at 07:45 UTC. This maintenance window will last approximately 10 minutes. During this period, a maintenance page will be displayed, advising visitors to try again shortly. APIs will temporarily return 503 status codes. We appreciate your patience and understanding as we work to keep our platform stable and secure. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:45:53 -0000 https://status.tebex.io/incident/719001#92f21e80e3b5864e6b51b8a5a38eb2c8af71e3e566e952936f4b9b12a198feff To ensure the continued reliability and performance of our services, our infrastructure team will be performing scheduled maintenance on Monday, 29th September 2025 at 07:45 UTC. This maintenance window will last approximately 10 minutes. During this period, a maintenance page will be displayed, advising visitors to try again shortly. APIs will temporarily return 503 status codes. We appreciate your patience and understanding as we work to keep our platform stable and secure. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:45:53 -0000 https://status.tebex.io/incident/719001#92f21e80e3b5864e6b51b8a5a38eb2c8af71e3e566e952936f4b9b12a198feff To ensure the continued reliability and performance of our services, our infrastructure team will be performing scheduled maintenance on Monday, 29th September 2025 at 07:45 UTC. This maintenance window will last approximately 10 minutes. During this period, a maintenance page will be displayed, advising visitors to try again shortly. APIs will temporarily return 503 status codes. We appreciate your patience and understanding as we work to keep our platform stable and secure. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:45:53 -0000 https://status.tebex.io/incident/719001#92f21e80e3b5864e6b51b8a5a38eb2c8af71e3e566e952936f4b9b12a198feff To ensure the continued reliability and performance of our services, our infrastructure team will be performing scheduled maintenance on Monday, 29th September 2025 at 07:45 UTC. This maintenance window will last approximately 10 minutes. During this period, a maintenance page will be displayed, advising visitors to try again shortly. APIs will temporarily return 503 status codes. We appreciate your patience and understanding as we work to keep our platform stable and secure. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:45:53 -0000 https://status.tebex.io/incident/719001#92f21e80e3b5864e6b51b8a5a38eb2c8af71e3e566e952936f4b9b12a198feff To ensure the continued reliability and performance of our services, our infrastructure team will be performing scheduled maintenance on Monday, 29th September 2025 at 07:45 UTC. This maintenance window will last approximately 10 minutes. During this period, a maintenance page will be displayed, advising visitors to try again shortly. APIs will temporarily return 503 status codes. We appreciate your patience and understanding as we work to keep our platform stable and secure. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:45:53 -0000 https://status.tebex.io/incident/719001#92f21e80e3b5864e6b51b8a5a38eb2c8af71e3e566e952936f4b9b12a198feff To ensure the continued reliability and performance of our services, our infrastructure team will be performing scheduled maintenance on Monday, 29th September 2025 at 07:45 UTC. This maintenance window will last approximately 10 minutes. During this period, a maintenance page will be displayed, advising visitors to try again shortly. APIs will temporarily return 503 status codes. We appreciate your patience and understanding as we work to keep our platform stable and secure. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:45:53 -0000 https://status.tebex.io/incident/719001#92f21e80e3b5864e6b51b8a5a38eb2c8af71e3e566e952936f4b9b12a198feff To ensure the continued reliability and performance of our services, our infrastructure team will be performing scheduled maintenance on Monday, 29th September 2025 at 07:45 UTC. This maintenance window will last approximately 10 minutes. During this period, a maintenance page will be displayed, advising visitors to try again shortly. APIs will temporarily return 503 status codes. We appreciate your patience and understanding as we work to keep our platform stable and secure. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/incident/719001 Mon, 29 Sep 2025 07:45:53 -0000 https://status.tebex.io/incident/719001#92f21e80e3b5864e6b51b8a5a38eb2c8af71e3e566e952936f4b9b12a198feff To ensure the continued reliability and performance of our services, our infrastructure team will be performing scheduled maintenance on Monday, 29th September 2025 at 07:45 UTC. This maintenance window will last approximately 10 minutes. During this period, a maintenance page will be displayed, advising visitors to try again shortly. APIs will temporarily return 503 status codes. We appreciate your patience and understanding as we work to keep our platform stable and secure. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/ Mon, 29 Sep 2025 07:44:21 +0000 https://status.tebex.io/#0af57d323489b1606f719633badd0b53fd9917c64316cba47ecce7c753d589aa Webstores went down https://status.tebex.io/ Mon, 29 Sep 2025 07:43:48 +0000 https://status.tebex.io/#aae0e974eef3e817b94a37696619d49aed8ce7594e8fc98e1d1d261ace3e1116 Checkout went down https://status.tebex.io/ Mon, 29 Sep 2025 07:43:46 +0000 https://status.tebex.io/#ec0797e05b9dcfbf7961e469da2a73829998b709d0e26bafd0c1acd26c17e872 Webhooks went down https://status.tebex.io/ Mon, 29 Sep 2025 07:43:37 +0000 https://status.tebex.io/#8ff449ef166b5b9b5dfbdbcd0ab0f3c843af9e95ac29f2472942501220f6e9db Affiliates went down https://status.tebex.io/ Mon, 29 Sep 2025 07:43:37 +0000 https://status.tebex.io/#396e628786e0a6e2ab19416da2f8c6f26a7aea7bf50a7b06452050bb60664a6a Accounts went down https://status.tebex.io/ Mon, 29 Sep 2025 07:43:27 +0000 https://status.tebex.io/#d9c66706a0577c0fb9033e1ba225ce8c3fc0df48957f849b91bb9a669f16af94 Wallet went down https://status.tebex.io/ Mon, 29 Sep 2025 07:43:24 +0000 https://status.tebex.io/#903cbcb21e2b82cc3dfbd667cfc2ed9b482c7de435c26ccd592e1a81e2b0d18b Game Server Plugins went down https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 19:51:00 -0000 https://status.tebex.io/incident/710127#8774557f325dcccaa00017dd7232037138068cfa12a1d6725e9298b981f06587 Cloudflare has reported that the issue has been resolved (https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2), and based on our monitoring, performance has returned to normal. https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 19:51:00 -0000 https://status.tebex.io/incident/710127#8774557f325dcccaa00017dd7232037138068cfa12a1d6725e9298b981f06587 Cloudflare has reported that the issue has been resolved (https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2), and based on our monitoring, performance has returned to normal. https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 19:51:00 -0000 https://status.tebex.io/incident/710127#8774557f325dcccaa00017dd7232037138068cfa12a1d6725e9298b981f06587 Cloudflare has reported that the issue has been resolved (https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2), and based on our monitoring, performance has returned to normal. https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 19:51:00 -0000 https://status.tebex.io/incident/710127#8774557f325dcccaa00017dd7232037138068cfa12a1d6725e9298b981f06587 Cloudflare has reported that the issue has been resolved (https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2), and based on our monitoring, performance has returned to normal. https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 19:51:00 -0000 https://status.tebex.io/incident/710127#8774557f325dcccaa00017dd7232037138068cfa12a1d6725e9298b981f06587 Cloudflare has reported that the issue has been resolved (https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2), and based on our monitoring, performance has returned to normal. https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 19:51:00 -0000 https://status.tebex.io/incident/710127#8774557f325dcccaa00017dd7232037138068cfa12a1d6725e9298b981f06587 Cloudflare has reported that the issue has been resolved (https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2), and based on our monitoring, performance has returned to normal. https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 19:51:00 -0000 https://status.tebex.io/incident/710127#8774557f325dcccaa00017dd7232037138068cfa12a1d6725e9298b981f06587 Cloudflare has reported that the issue has been resolved (https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2), and based on our monitoring, performance has returned to normal. https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 19:51:00 -0000 https://status.tebex.io/incident/710127#8774557f325dcccaa00017dd7232037138068cfa12a1d6725e9298b981f06587 Cloudflare has reported that the issue has been resolved (https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2), and based on our monitoring, performance has returned to normal. https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 19:51:00 -0000 https://status.tebex.io/incident/710127#8774557f325dcccaa00017dd7232037138068cfa12a1d6725e9298b981f06587 Cloudflare has reported that the issue has been resolved (https://www.cloudflarestatus.com/incidents/d9n3g1vnxdd2), and based on our monitoring, performance has returned to normal. https://status.tebex.io/ Thu, 21 Aug 2025 19:14:00 +0000 https://status.tebex.io/#37885f4bc0e70af6a466fb86f916f16cf6609e15af8628bc9de1eea071f51168 Creator Panel recovered https://status.tebex.io/ Thu, 21 Aug 2025 19:10:20 +0000 https://status.tebex.io/#90b1036775217d1c9142c9d1f7e7b4321d9d8ef5c8f35884f5820470928aac44 Wallet recovered https://status.tebex.io/ Thu, 21 Aug 2025 18:59:05 +0000 https://status.tebex.io/#37885f4bc0e70af6a466fb86f916f16cf6609e15af8628bc9de1eea071f51168 Creator Panel went down https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 18:55:00 -0000 https://status.tebex.io/incident/710127#86cd4d25f34891eaa737192d9afb98b60e75d288870c1cd42ce4a3406e166005 We are currently observing degraded network performance due to ongoing Cloudflare issues. This is causing slower page load times for some users in specific geographic regions. Our team is closely monitoring updates on Cloudflare's status page (https://www.cloudflarestatus.com/) and has reached out to their team for further information. Please note that this is a broader internet issue, and other websites are also affected. https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 18:55:00 -0000 https://status.tebex.io/incident/710127#86cd4d25f34891eaa737192d9afb98b60e75d288870c1cd42ce4a3406e166005 We are currently observing degraded network performance due to ongoing Cloudflare issues. This is causing slower page load times for some users in specific geographic regions. Our team is closely monitoring updates on Cloudflare's status page (https://www.cloudflarestatus.com/) and has reached out to their team for further information. Please note that this is a broader internet issue, and other websites are also affected. https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 18:55:00 -0000 https://status.tebex.io/incident/710127#86cd4d25f34891eaa737192d9afb98b60e75d288870c1cd42ce4a3406e166005 We are currently observing degraded network performance due to ongoing Cloudflare issues. This is causing slower page load times for some users in specific geographic regions. Our team is closely monitoring updates on Cloudflare's status page (https://www.cloudflarestatus.com/) and has reached out to their team for further information. Please note that this is a broader internet issue, and other websites are also affected. https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 18:55:00 -0000 https://status.tebex.io/incident/710127#86cd4d25f34891eaa737192d9afb98b60e75d288870c1cd42ce4a3406e166005 We are currently observing degraded network performance due to ongoing Cloudflare issues. This is causing slower page load times for some users in specific geographic regions. Our team is closely monitoring updates on Cloudflare's status page (https://www.cloudflarestatus.com/) and has reached out to their team for further information. Please note that this is a broader internet issue, and other websites are also affected. https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 18:55:00 -0000 https://status.tebex.io/incident/710127#86cd4d25f34891eaa737192d9afb98b60e75d288870c1cd42ce4a3406e166005 We are currently observing degraded network performance due to ongoing Cloudflare issues. This is causing slower page load times for some users in specific geographic regions. Our team is closely monitoring updates on Cloudflare's status page (https://www.cloudflarestatus.com/) and has reached out to their team for further information. Please note that this is a broader internet issue, and other websites are also affected. https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 18:55:00 -0000 https://status.tebex.io/incident/710127#86cd4d25f34891eaa737192d9afb98b60e75d288870c1cd42ce4a3406e166005 We are currently observing degraded network performance due to ongoing Cloudflare issues. This is causing slower page load times for some users in specific geographic regions. Our team is closely monitoring updates on Cloudflare's status page (https://www.cloudflarestatus.com/) and has reached out to their team for further information. Please note that this is a broader internet issue, and other websites are also affected. https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 18:55:00 -0000 https://status.tebex.io/incident/710127#86cd4d25f34891eaa737192d9afb98b60e75d288870c1cd42ce4a3406e166005 We are currently observing degraded network performance due to ongoing Cloudflare issues. This is causing slower page load times for some users in specific geographic regions. Our team is closely monitoring updates on Cloudflare's status page (https://www.cloudflarestatus.com/) and has reached out to their team for further information. Please note that this is a broader internet issue, and other websites are also affected. https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 18:55:00 -0000 https://status.tebex.io/incident/710127#86cd4d25f34891eaa737192d9afb98b60e75d288870c1cd42ce4a3406e166005 We are currently observing degraded network performance due to ongoing Cloudflare issues. This is causing slower page load times for some users in specific geographic regions. Our team is closely monitoring updates on Cloudflare's status page (https://www.cloudflarestatus.com/) and has reached out to their team for further information. Please note that this is a broader internet issue, and other websites are also affected. https://status.tebex.io/incident/710127 Thu, 21 Aug 2025 18:55:00 -0000 https://status.tebex.io/incident/710127#86cd4d25f34891eaa737192d9afb98b60e75d288870c1cd42ce4a3406e166005 We are currently observing degraded network performance due to ongoing Cloudflare issues. This is causing slower page load times for some users in specific geographic regions. Our team is closely monitoring updates on Cloudflare's status page (https://www.cloudflarestatus.com/) and has reached out to their team for further information. Please note that this is a broader internet issue, and other websites are also affected. https://status.tebex.io/ Thu, 21 Aug 2025 18:45:08 +0000 https://status.tebex.io/#90b1036775217d1c9142c9d1f7e7b4321d9d8ef5c8f35884f5820470928aac44 Wallet went down https://status.tebex.io/incident/511400 Wed, 12 Feb 2025 10:06:00 -0000 https://status.tebex.io/incident/511400#795d82207bbf300af10ea5015364ee0e1a3e2280000c7359d13c0b339aa55055 Steam's OpenID authentication/login system is back online and functioning again. https://status.tebex.io/incident/511400 Wed, 12 Feb 2025 02:01:00 -0000 https://status.tebex.io/incident/511400#ecbbdc027037002b677e87629fe8f98dbaab822055efe5a5048e066b1f6c31db We are aware of an ongoing issue affecting webstores that require customers to authenticate via Steam, resulting in a "Whoops, looks like something went wrong." error upon logging in. Our findings suggest that this originates from Steam and is impacting other platforms also utilising Login With Steam. We are closely monitoring the situation and actively reaching out to Steam for a resolution. https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:35:46 -0000 https://status.tebex.io/incident/503855#b15c4a55d3fa57fe751b7223e179cd0c76dfa7f7cea609e5f52e2b232dd28de8 Maintenance completed https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:35:46 -0000 https://status.tebex.io/incident/503855#b15c4a55d3fa57fe751b7223e179cd0c76dfa7f7cea609e5f52e2b232dd28de8 Maintenance completed https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:35:46 -0000 https://status.tebex.io/incident/503855#b15c4a55d3fa57fe751b7223e179cd0c76dfa7f7cea609e5f52e2b232dd28de8 Maintenance completed https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:35:46 -0000 https://status.tebex.io/incident/503855#b15c4a55d3fa57fe751b7223e179cd0c76dfa7f7cea609e5f52e2b232dd28de8 Maintenance completed https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:35:46 -0000 https://status.tebex.io/incident/503855#b15c4a55d3fa57fe751b7223e179cd0c76dfa7f7cea609e5f52e2b232dd28de8 Maintenance completed https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:35:46 -0000 https://status.tebex.io/incident/503855#b15c4a55d3fa57fe751b7223e179cd0c76dfa7f7cea609e5f52e2b232dd28de8 Maintenance completed https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:35:46 -0000 https://status.tebex.io/incident/503855#b15c4a55d3fa57fe751b7223e179cd0c76dfa7f7cea609e5f52e2b232dd28de8 Maintenance completed https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:35:46 -0000 https://status.tebex.io/incident/503855#b15c4a55d3fa57fe751b7223e179cd0c76dfa7f7cea609e5f52e2b232dd28de8 Maintenance completed https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:35:46 -0000 https://status.tebex.io/incident/503855#b15c4a55d3fa57fe751b7223e179cd0c76dfa7f7cea609e5f52e2b232dd28de8 Maintenance completed https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:30:46 -0000 https://status.tebex.io/incident/503855#37922389523c0adecbd62550127e4c4f49d285243e780c1c53dbf6cbfdfd7690 To enhance the stability and performance of our platform, our Infrastructure team will be carrying out a major database upgrade on Thursday, 30th January at 08:30 UTC. There will be a downtime period, lasting no more than five minutes. During this time, a maintenance page will be displayed, advising visitors to try again shortly. APIs will also respond with 503 status codes. We appreciate your patience and understanding. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:30:46 -0000 https://status.tebex.io/incident/503855#37922389523c0adecbd62550127e4c4f49d285243e780c1c53dbf6cbfdfd7690 To enhance the stability and performance of our platform, our Infrastructure team will be carrying out a major database upgrade on Thursday, 30th January at 08:30 UTC. There will be a downtime period, lasting no more than five minutes. During this time, a maintenance page will be displayed, advising visitors to try again shortly. APIs will also respond with 503 status codes. We appreciate your patience and understanding. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:30:46 -0000 https://status.tebex.io/incident/503855#37922389523c0adecbd62550127e4c4f49d285243e780c1c53dbf6cbfdfd7690 To enhance the stability and performance of our platform, our Infrastructure team will be carrying out a major database upgrade on Thursday, 30th January at 08:30 UTC. There will be a downtime period, lasting no more than five minutes. During this time, a maintenance page will be displayed, advising visitors to try again shortly. APIs will also respond with 503 status codes. We appreciate your patience and understanding. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:30:46 -0000 https://status.tebex.io/incident/503855#37922389523c0adecbd62550127e4c4f49d285243e780c1c53dbf6cbfdfd7690 To enhance the stability and performance of our platform, our Infrastructure team will be carrying out a major database upgrade on Thursday, 30th January at 08:30 UTC. There will be a downtime period, lasting no more than five minutes. During this time, a maintenance page will be displayed, advising visitors to try again shortly. APIs will also respond with 503 status codes. We appreciate your patience and understanding. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:30:46 -0000 https://status.tebex.io/incident/503855#37922389523c0adecbd62550127e4c4f49d285243e780c1c53dbf6cbfdfd7690 To enhance the stability and performance of our platform, our Infrastructure team will be carrying out a major database upgrade on Thursday, 30th January at 08:30 UTC. There will be a downtime period, lasting no more than five minutes. During this time, a maintenance page will be displayed, advising visitors to try again shortly. APIs will also respond with 503 status codes. We appreciate your patience and understanding. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:30:46 -0000 https://status.tebex.io/incident/503855#37922389523c0adecbd62550127e4c4f49d285243e780c1c53dbf6cbfdfd7690 To enhance the stability and performance of our platform, our Infrastructure team will be carrying out a major database upgrade on Thursday, 30th January at 08:30 UTC. There will be a downtime period, lasting no more than five minutes. During this time, a maintenance page will be displayed, advising visitors to try again shortly. APIs will also respond with 503 status codes. We appreciate your patience and understanding. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:30:46 -0000 https://status.tebex.io/incident/503855#37922389523c0adecbd62550127e4c4f49d285243e780c1c53dbf6cbfdfd7690 To enhance the stability and performance of our platform, our Infrastructure team will be carrying out a major database upgrade on Thursday, 30th January at 08:30 UTC. There will be a downtime period, lasting no more than five minutes. During this time, a maintenance page will be displayed, advising visitors to try again shortly. APIs will also respond with 503 status codes. We appreciate your patience and understanding. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:30:46 -0000 https://status.tebex.io/incident/503855#37922389523c0adecbd62550127e4c4f49d285243e780c1c53dbf6cbfdfd7690 To enhance the stability and performance of our platform, our Infrastructure team will be carrying out a major database upgrade on Thursday, 30th January at 08:30 UTC. There will be a downtime period, lasting no more than five minutes. During this time, a maintenance page will be displayed, advising visitors to try again shortly. APIs will also respond with 503 status codes. We appreciate your patience and understanding. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/incident/503855 Thu, 30 Jan 2025 08:30:46 -0000 https://status.tebex.io/incident/503855#37922389523c0adecbd62550127e4c4f49d285243e780c1c53dbf6cbfdfd7690 To enhance the stability and performance of our platform, our Infrastructure team will be carrying out a major database upgrade on Thursday, 30th January at 08:30 UTC. There will be a downtime period, lasting no more than five minutes. During this time, a maintenance page will be displayed, advising visitors to try again shortly. APIs will also respond with 503 status codes. We appreciate your patience and understanding. If you have any questions, please do not hesitate to contact us. https://status.tebex.io/incident/344708 Fri, 22 Mar 2024 20:35:00 -0000 https://status.tebex.io/incident/344708#6e0854a1f64496a4b9b1248686d7ecf68fbd1c49d70940d723805062ba6bde1e Due to an unexpected large traffic spike, there was a momentarily slowdown on webstores resulting in some timeout responses to customers. https://status.tebex.io/incident/245958 Tue, 15 Aug 2023 13:25:00 -0000 https://status.tebex.io/incident/245958#5fd202cbe42309d649e05db3d5031860072bf236c676f72866da06e017bbf0ff FiveM login is back online and working properly. https://status.tebex.io/incident/245955 Tue, 15 Aug 2023 13:25:00 -0000 https://status.tebex.io/incident/245955#ae903c2f8f39481bcb9448db9be25b4f036492be06ff04d4ff231362edc4d5a3 Decline rates are at normal levels for the last several hours. We continue to monitor the system closely. If you notice any false positives, please reach out to our customer support and we will investigate as a priority. We apologise for the issues caused by this morning's episode. Acceptance rates are one of the most important aspects of Tebex, and our team are ensuring this doesn't happen again. https://status.tebex.io/incident/245955 Tue, 15 Aug 2023 10:10:00 -0000 https://status.tebex.io/incident/245955#3212507bd97a7e03a2dba0752957e6233588867a3dbf14c3716e53ed343f7026 The elevated decline rates are now stabilising and we're returning to normal. Our team continues to closely monitor potential false positives. We would like to apologise for the issues caused in the last few hours. https://status.tebex.io/incident/245955 Tue, 15 Aug 2023 08:12:00 -0000 https://status.tebex.io/incident/245955#d4acce8d01007d8beb7b042821796430cb55d2497af53eda3545fd7a5014a084 We have identified the cause of the elevated declines and we are resolving the issue. We will continue to provide updates as we know more. https://status.tebex.io/incident/245958 Tue, 15 Aug 2023 06:49:00 -0000 https://status.tebex.io/incident/245958#30016eb2435afe52193e50039a29e9cf680970b70644b0df827aa989e648721e FiveM is currently experiencing issues with its authentication system. This results in customers being unable to log in to webstores. Please note this is out of the control of Tebex, and FiveM is working to resolve this as soon as possible. Please look at their status page for more information: https://status.cfx.re/ https://status.tebex.io/incident/245955 Tue, 15 Aug 2023 06:36:00 -0000 https://status.tebex.io/incident/245955#5fa1a62683b8b370507c0929a3a631cdaab7121692701dbe2d990ceacfec5a91 We are aware of an issue with elevated levels of declined payments occurring. This is caused by an incorrect configuration of one of our risk engines. We are working on resolving this and will update everyone as soon as possible.