All payment processing is now fully operational, and transactions are being completed as expected.

As AWS services continue to recover, payment processing is beginning to return to normal. We are closely monitoring the situation and will mark the incident as resolved once we’ve confirmed that all systems are fully operational.

The ongoing issues seem to be linked to the current AWS incident affecting multiple services across the internet. We’re actively working to minimise the impact and are hopeful that AWS services will be restored soon.

We have observed elevated payment declines and are currently investigating. Our team are working on this and will update once we have identified the issue.